Frequently Asked Questions
- Forensic CSI Systems, based on most advanced Crime Scene Investigation & Forensic Science Solutions in China.
- We have assisted the police for their modernizing and started the research and the development of the devices and the materials for identification and criminal investigation.
- Please check the following purchase guide, send us inquiry and then we will reply to you as soon as possible.
- We prefer the payment through T/T、 L/C、Western Union、MoneyGram or PayPal is also OK.
- Once payment is received,and the item is shipped we will send a confirmation email.
- We provide reinforced cartons, wooden cases or aluminum alloy cases,which varies with products to make sure delivery.
- Multi-layer and precise packaging make every goods endure the long distance transportation.Each order passed repeated inspection to guarantee goods reach your hand on time.
- According to the cargo size and quantity, we will choose suitable transportation lines.
- By express to your door: Such as DHL, UPS, TNT, FedEx etc. The dispatch time is about 3-7 working days.
- By air to your nearest airport: When you order more than 100kg which will be more economical than express.
- Agent designated by client: Please tell us the contact details of your shipping agent/forwarder.
- When the goods are shipped, we will provide you a tracking number, then you can know clearly the status of the goods.
- The warranty period for unit is 24 months from the date of delivery.
- We are guaranteeing returnable if the merchandise is not available for the first 3 months.
- This warranty does not cover any damage due to accident, misuse, negligence, or caused by covered use with voltages other than designated.